Privacy Policy
At The Clean Haus, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services or visiting our website.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, email address, and service address.
Payment Details: Credit/debit card information (stored securely via third-party processor).
Service Preferences: Notes and preferences related to cleaning, organizing, or disposal services.
Communication Records: Emails, calls, or messages exchanged for scheduling and customer service.
2. How We Use Your Information
We use your information to:
Confirm appointments and provide services
Process payments securely
Respond to inquiries and provide customer support
Improve our service offerings
Send appointment reminders or occasional service updates
3. Information Sharing
We do not sell, rent, or share your personal information with third parties, except:
With trusted service providers (e.g., payment processors) who help us operate our business
When required by law or legal process
4. Data Security
We use industry-standard security measures to protect your data. Sensitive information (like payment details) is encrypted and stored securely through trusted third-party providers.
5. Your Rights & Choices
You may request to:
Access or update your personal information
Opt out of non-essential communications
Have your information deleted (as permitted by law)
To do so, contact us at: service@theclean.haus, or 949-514-2830
6. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
Questions?
If you have any questions about this Privacy Policy, feel free to contact us at service@theclean.haus, or 949-514-2830