Frequently Asked Questions
What types of cleaning services do you offer?
We provide standard and deep cleaning services for both residential and commercial spaces using eco-friendly, pet-safe products.
What’s included in a standard cleaning?
Standard cleaning includes surface dusting, vacuuming, mopping, kitchen and bathroom cleaning, and general tidying.
What’s included in a deep cleaning?
Deep cleaning focuses on hard-to-reach or neglected areas like baseboards, behind appliances, vents, grout, and inside cabinets.
Are your cleaning products pet- and child-friendly?
Yes, we exclusively use non-toxic, eco-friendly products that are safe for children and pets.
Do I need to be home during the cleaning?
It’s up to you! Many clients provide access and enjoy coming home to a clean space.
How do I prepare my home for cleaning day?
A quick declutter of personal items helps our team focus on cleaning. We’ll take care of the rest.
How long does a cleaning typically take?
It depends on the size and condition of the space. We’ll give you a time estimate during booking.
Do you bring your own supplies?
Yes, we come fully equipped with all the tools and eco-friendly products needed for the job.
Can I request specific areas to focus on?
Absolutely. Let us know your priorities when booking or during your consultation.
Do you offer recurring cleaning services?
Yes! We offer weekly, bi-weekly, and monthly options with flexible scheduling and frequency discounts.
What areas of the home do you organize?
We organize kitchens, pantries, laundry rooms, closets, playrooms, garages, storage units, and more.
How does your organizing process work?
We assess your space, declutter, sort, and implement practical systems to keep everything accessible and functional.
Can I be involved in the organizing process?
Yes — we love collaborating with clients to create systems that match their lifestyle and habits.
What’s the benefit of professional organization?
It saves time, reduces stress, and creates a sense of calm and clarity in your home or office.
Do I need to buy organizing products?
We’ll work with what you have first, but may suggest containers, bins, or shelving that will enhance the system.
How long does a session usually take?
It varies by project scope. Smaller spaces may take a few hours, while larger projects may need multiple sessions.Do you help with digital organization or filing systems?
Yes — we can help set up systems for paperwork, mail, and light digital file sorting if requested.
Do you organize commercial or office spaces?
Yes, we offer professional organizing services for businesses and workspaces too.
Is this a one-time service or can I book follow-ups?
Both! We offer one-time transformations and ongoing maintenance visits based on your needs.
Can you help after a move or renovation?
Definitely. We can unpack, sort, and organize everything so you start off with a clean, functional space.
What items can you remove?
We handle furniture, décor, small appliances, electronics, yard waste, boxes, bins, and more.
Do you recycle or donate items?
Yes! We prioritize donation to local charities (especially those supporting mothers in need) and recycle whenever possible.
What is the consignment option?
If you have items with resale value, we offer to consign them for you through trusted resale channels.
Do I need to sort items beforehand?
No, our team will handle the sorting and determine what can be donated, recycled, or discarded.
Can you remove construction or renovation debris?
Yes, we accept light renovation debris such as tiles, wood scraps, and packaging materials.
Do you handle hazardous waste?
No, we do not dispose of hazardous materials such as paint, chemicals, or batteries.
Is your disposal service eco-friendly?
Absolutely. Sustainability is at the core of how we handle and process everything we remove.
Can I schedule a pick-up only for items?
Yes, we offer standalone pick-up services without cleaning or organizing sessions.
What happens to items you donate?
They’re given to trusted local charities — many benefiting mothers, families, and underserved communities.
Do I need to be present during a disposal service?
It’s not required, but we recommend being available if you want to oversee what stays and what goes.